Terms of Service

Last updated: September 2026

NativeReply is a product operated by Nimbus Labs ("we", "us"). By using nativereply.net (the "Service"), you agree to these Terms.

1. The Service

NativeReply rewrites text you submit — such as customer support replies, sales emails, and renewal or apology messages — using artificial intelligence, so it reads more naturally to a native English speaker. Free accounts are limited to 1 rewrite per day. Paid plans remove this limit.

2. Your content

You retain all rights to the text you submit. We do not claim ownership over your content, and we do not use your submissions to train AI models. Do not submit content you don't have the right to share, or content that is unlawful, defamatory, or infringes on someone else's rights.

3. No guaranteed outcome

NativeReply helps you write clearer, more natural English. It does not guarantee any specific customer response, satisfaction outcome, or business result.

4. Payments

Payments are processed by Paddle.com, our Merchant of Record. Paddle handles billing, taxes, and payment security for all transactions. See our Refund Policy for details on cancellations and refunds.

5. Changes

We may update these Terms from time to time. Continued use of the Service means you accept the changes.

6. Contact

Questions about these Terms can be sent to the support address listed on our homepage.